Registration groups
NDIS registration group 0137: Providing an NDIS digital platform service
Written by James, creator of BluetailPublished 22 October 2026
Operating a digital platform (app or website) that connects participants with support workers or providers. Registration is mandatory for platform providers (since 1 July 2026). Here's what group 0137 covers, who registers for it, the groups it's often confused with, and the audit it needs.
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| Group number | 0137 |
|---|---|
| Official name | Providing an NDIS digital platform service |
| Audit type | Certification |
| Practice Standards | Core Module |
| Registration required? | Yes, to deliver this support at all |
What 0137 covers
Providing an NDIS digital platform service: running an app or website that connects participants with support workers or providers. It was added by the rules that took effect on 1 July 2026.
There are no support items under 0137. It covers the platform service itself, not the supports delivered through it.
Who registers for 0137
Businesses that operate online platforms connecting NDIS participants with workers or providers.
From 1 July 2026, operating an NDIS digital platform requires registration. Platforms that were operating before then have transitional arrangements set by the NDIS Commission.
Audit: verification or certification?
0137 is a certification group. You are audited against the NDIS Practice Standards Core Module, in two stages, with an onsite visit, interviews with workers and participants, and a mid-term audit. Your audit type is set by the highest of your groups, so registering for 0137 makes your whole registration a certification audit. See verification vs certification audits, how the NDIS audit works and what a certification audit costs.
Documents you need for 0137
A certification audit checks your policies, procedures and records against the Core Module: participant rights, governance and operational management, how you deliver supports, and the environment you deliver them in. The auditor then looks for evidence you follow them, through your records and interviews.
The Bluetail registration pack has 82 editable documents pre-filled with your business details. See the documents you need for NDIS registration and the NDIS provider registration checklist.
Registering for 0137?
Pick your registration groups in the pack builder and Bluetail shows your audit pathway and the documents an auditor expects, pre-filled with your business name. Preview every document free, then unlock the editable Word files for a one-off $65. The documents help you prepare - they don't register you.
See the $65 packCommon questions
Is NDIS registration group 0137 verification or certification?
0137 (Providing an NDIS digital platform service) is a certification group, so registering for it means a certification audit against the NDIS Practice Standards Core Module. Because your audit type is set by the highest of your groups, adding 0137 makes your whole registration a certification audit.
Do I need to be NDIS registered to provide providing an ndis digital platform service?
Yes. Providing an NDIS digital platform service must be delivered by a provider registered with the NDIS Commission for group 0137.
What documents do I need to register for 0137?
A certification audit checks your policies, procedures and records against the Core Module (rights, governance, how you deliver supports, and the support environment), and then looks for evidence you follow them. Most providers work from a full set of governance, participant, worker and incident documents.
Sources: the NDIS Quality and Safeguards Commission's table of registration groups and audit types, and the NDIA's NDIS Support Catalogue 2026-27. This page is general information to help you prepare for registration. It isn't legal or compliance advice and isn't affiliated with the NDIS Commission or the NDIA. Rules and catalogues change, so confirm your groups and audit type with the NDIS Commission when you apply.