NDIS provider registration pack
Many new providers are quoted hundreds or thousands just for the registration paperwork. Bluetail generates that whole document set, pre-filled with your business name and logo, in a few minutes. Preview every document free; pay $65 once when you’re ready.
150+ providers have bought the pack · document updates stay free for everyone who owns it
These are templates, not an ‘audit-ready’ document set, and no document pack can be. You tailor each one to how your business actually runs; generic, untailored documents that don’t reflect your practice are exactly what leads to an audit non-conformity. We’re upfront about that throughout.
See it on your own business
Don’t judge the pack on a preview. Build your pack now - no account, no payment - and download the whole Code of Conduct as an editable Word file, with your business name and logo already on it. It’s a real, finished document from the pack, yours to keep, so you can see the quality on your own business before you pay for anything.
Code of Conduct
Your business name + logo · complete · editable Word file
Free to download
Watch us do it for real
We’re documenting a real NDIS provider registration publicly, start to finish - the application, the documents, the evidence, the audit prep, and the mistakes along the way. Latest episode: Episode 2 - audit-ready systems.
Watch the latest episode All episodesMore than the documents
bluetail has released a free, in-depth, step-by-step DIY registration guide, and the full compliance CRM is now live - free for your first 3 months. Even if you never buy the pack, come and check out our Facebook group. We’re building a community of small providers and we want you to be part of it.
Rated 5/5 by the providers using it
“Love that it's in Word, not PDF, so I can tailor it for me as a sole trader.”
“This came at a very serendipitous time. I'm in the process of registering as an NDIS business for Behaviour Support and Therapy services, and your policies and procedures have been an absolute life saver. From a 3am spontaneous decision 15 days ago to start my own business, to being ready to engage the auditor, I cannot thank you enough for opening up these resources.”
“Easy to access, downloaded with no issues, and the documents came out clear.”
“I loved being able to add my own details to the pack, it saved a significant amount of time. A fabulous resource, and much appreciated at this time.”
“Love it. Thanks so much.”
“As someone preparing for NDIS registration, I was stressing about making sure I had crossed every 't' and dotted every 'i'. The document pack honestly took a huge weight off my shoulders. The documents are comprehensive, professionally presented, and have clearly been put together by people who understand the industry. An outstanding starting point.”
The document foundation small NDIS providers are commonly expected to have in place - the policies, agreements, forms and registers that sit behind the NDIS Practice Standards and that an auditor samples at your verification or certification audit. Pay once, and we aim to keep them up to date as the NDIS changes - come back and re-download the latest any time.
These policies cover situations where a mistake can seriously harm a participant: medication errors, choking, restrictive practices. Bluetail recommends you read each of them line-by-line, tailor them to the way you actually work, and have a clinically qualified person (registered nurse, speech pathologist, behaviour support practitioner) review them before relying on them in real practice. The content is prepared with reference to current NDIS requirements, but you still need to review, tailor and apply it properly in your own business - and real-world delivery is where audits and safety actually live.
These documents are for providers who employ or engage allied health practitioners - occupational therapy, physiotherapy, speech pathology, psychology, dietetics, exercise physiology or podiatry. They are governance starting points, not clinical protocols: read them line-by-line, tailor them to the professions and services you actually deliver, and have a suitably qualified clinician review them before relying on them in real practice. One deliberate gap: employment contracts for employed clinicians are not included - the pack’s employment agreements are support-worker contracts on the SCHADS Award, and employed health professionals are commonly covered by the Health Professionals and Support Services Award instead, so take advice on the right award and contract before hiring a clinician as an employee (the Allied Health Contractor Agreement covers contractor engagements).
Built for your kind of provider
The registration pack now comes in views shaped to what you deliver. Same builder, same previews - pick the one that matches your services.
For occupational therapists, physiotherapists, speech pathologists, psychologists, dietitians, exercise physiologists and podiatry providers. A curated view of this pack for a therapy practice: the 68 documents relevant to allied health, with the clinical set first - clinical governance and scope of practice, clinical records, consent to assessment and treatment, a therapy service agreement, clinical supervision and CPD, telehealth, a practitioner position description, a credentialing register and a delegation record.
There is one purchase, not two: the $65 unlock covers this view and the full registration pack together. The clinical documents are governance starting points, not clinical protocols - we recommend a suitably qualified clinician reviews them before you rely on them.
New to registering a therapy practice? Read our guide to NDIS registration for allied health providers.
See the allied health packOnly for providers whose workers implement behaviour support plans that include regulated restrictive practices. If that isn’t you, you don’t need this pack. A separate $45 one-off add-on holding 27 specialist documents built around Module 2A of the NDIS Practice Standards (Implementing Behaviour Support Plans): the policies and procedures, registers, checklists and the records that sit behind each use of a regulated restrictive practice.
This is specialist, high-risk territory. Read every document line by line, tailor it to the supports you actually deliver, and have it reviewed by an experienced NDIS behaviour support practitioner or an NDIS-experienced adviser before relying on it in real practice. Preview every document free first.
See the behaviour support packThese documents prepare you for NDIS registration. They don’t register you. Becoming a registered provider also requires insurances, worker screening checks, the NDIS Worker Orientation Module, myID/RAM portal access, a free application to the NDIS Commission, and passing an audit by an approved quality auditor. We give you everything documents can do; the rest is up to you.
Build my packPublic liability and professional indemnity are part of getting NDIS-registered. BizCover lets you compare cover from multiple insurers and buy online in a few minutes. Quote referral code Bluetail at signup.
Compare insurance on BizCoverCommon questions
Registration has a few costs you pay to others - your audit, insurances and worker screening checks. The part most providers get charged a fortune for is the paperwork: the policies, procedures, agreements and registers an auditor expects. Consultants commonly charge from several hundred to several thousand dollars just to assemble that document set. Bluetail covers that document foundation for $65, pre-filled with your business details.
Yes, plenty of providers register without one. The requirements are published openly by the NDIS Commission, so none of it is secret. What bluetail gives you is a head start on the paperwork: a complete, pre-filled set of the documents you are expected to have, so you are not starting from a blank page. To be clear, the pack is not a consultant and does not replace one. You still need to tailor the documents to how you actually work, put them into practice, and gather your evidence for audit. It just takes the biggest, most time-consuming part off your plate while you stay in control of your own registration.
You need a document foundation that addresses the NDIS Practice Standards: governance, risk, incident and complaints management, privacy, work health and safety, participant rights and service agreements, plus the registers and HR records an auditor samples. The bluetail pack generates this whole set, pre-filled with your business name, ABN and logo, as editable Word files you tailor to how your business actually runs.
It is the type of audit you go through, and it depends on the registration groups you apply for. Verification is a lighter, desktop-based review for lower-risk supports like plan management, equipment and household tasks. Certification is a more thorough on-site audit for higher-risk supports like personal care, community participation, supported independent living and behaviour support. If your application includes even one certification group, you need a certification audit - so check where your exact groups sit rather than guessing from your profession. The bluetail pack and CRM cover the documents and the evidence both pathways are assessed against, and the pack builder labels your pathway from the groups you pick.
An NDIS auditor works through the NDIS Practice Standards and samples your evidence: governance and risk policies, incident and complaints management, privacy and information handling, work health and safety, participant rights and service agreements, plus the registers and HR records that show you actually follow them. The bluetail pack gives you that whole document foundation, pre-filled with your business details, so you go into a verification or certification audit with the paperwork already in place. You still tailor each document to how you work and keep the day-to-day records the auditor checks against.
Start with the documents an auditor expects (policies, procedures, agreements and registers), tailor them to how your business actually runs, then put them into practice and keep the evidence: incidents recorded, complaints closed out, staff training and screening current, supervision and continuous-improvement actions logged. Verification audits are a desktop review of your documents; certification audits add an on-site visit and interviews for higher-risk supports. The bluetail pack covers the document side so you can spend your time on the practice and evidence behind them. It is a starting point that gets you audit-ready, not a guarantee of the audit outcome.
They give you the document foundation, which is a big part of it, but registration also needs things only you can do: holding the right insurances, completing worker screening, doing the NDIS Worker Orientation Module, lodging your application with the Commission, and passing an audit. bluetail makes the document and evidence side fast and affordable - the pack is a starting point you tailor and put into practice, not an instant registration.
Yes. The allied health pack is a curated view of the same purchase, built for occupational therapists, physiotherapists, speech pathologists, psychologists, dietitians, exercise physiologists and podiatry providers. The 68 documents relevant to a therapy practice lead the view - clinical governance and scope of practice, clinical records, consent to assessment and treatment, a therapy service agreement, clinical supervision and CPD, telehealth, a practitioner position description, a credentialing register and a delegation record - followed by the universal foundation every provider is audited against. One $65 unlock covers both the allied health view and the full registration pack. The clinical documents are governance starting points you tailor, and we recommend a suitably qualified clinician reviews them before you rely on them.
A separate $45 add-on for providers whose workers implement behaviour support plans that include regulated restrictive practices. It holds 27 specialist documents built around Module 2A of the NDIS Practice Standards (Implementing Behaviour Support Plans) - the policies and procedures, registers, checklists and records that sit behind implementing those plans. If your workers do not implement behaviour support plans with regulated restrictive practices, you do not need it. It is specialist, high-risk territory: read every document line by line, tailor it to the supports you actually deliver, and have it reviewed by an experienced NDIS behaviour support practitioner or an NDIS-experienced adviser before relying on it in real practice.
Because it is built as software, not billed by the hour. The goal behind bluetail is simple: make getting registration-ready as easy and affordable as possible, so the cost of paperwork never stops a capable provider from starting. The same public NDIS requirements a consultant charges thousands to build your documents from are turned into a ready-to-use, pre-filled set you can have in minutes.
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bluetail is building the whole path to going out on your own, in the open. Swap notes with other small providers, ask questions, and follow along as the free guide and CRM land.
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