Pricing & costs

NDIS therapy support items 2026-27: the _CA, _NF, _PT, _RR and _TH codes explained

Written by James, creator of Bluetail·Published 22 October 2026

From 1 July 2026, every therapy-type NDIS support item has its own separate items for short-notice cancellations, non-face-to-face work, travel time, NDIA-requested reports and telehealth. This page lists all 67 of them with their 2026-27 price limits, explains what each suffix means, and sets out when you can claim it.

What changed on 1 July 2026

Before 1 July 2026, a therapist claimed a cancellation, travel time or a report on the same item number as the session, and picked a claim type to say what it was. The NDIS Pricing Schedule 2026-27 replaced that for therapy-type supports. Each one now has five extra items, made by adding a suffix to the direct service item number. Occupational therapy for people 9 and over, 15_617_0128_1_3, for example, now comes with 15_617_0128_1_3_CA, 15_617_0128_1_3_NF, 15_617_0128_1_3_PT, 15_617_0128_1_3_RR and 15_617_0128_1_3_TH.

You claim the separate items in their own right, as a standard claim with no claim type. The support catalogue no longer allows cancellation, non-face-to-face, travel or report claim types on the direct service item.

When you can claim each one

These rules come from the NDIS Pricing Arrangements and Price Limits 2025-26, which stay the NDIA’s claiming rules until it publishes new ones. Each charge also has to be explained to the participant and agreed in advance, normally in your service agreement.

• _CA short-notice cancellation. When the participant gives less than 2 clear business days’ notice, doesn’t show up, or isn’t there when you arrive, and you couldn’t find other billable work for the therapist in that time and still have to pay them. You can claim up to 100% of the agreed fee, and your service agreement has to set out your cancellation policy.
• _NF non-face-to-face. Work specific to the participant and part of delivering their support, such as writing a progress report for another provider, or (for capacity building supports) research tied to the participant’s goals. General administration is already covered by the hourly price and can’t be claimed: bookings, preparing the service agreement, entering details in your systems, making claims, plan monitoring, and general training or supervision.
• _PT provider travel time. Time spent travelling to deliver a face-to-face support, at no more than half the item’s hourly limit. Travel time is capped at 30 minutes each way in Modified Monash 1 to 3 areas and 60 minutes each way in Modified Monash 4 and 5. In remote and very remote areas travel is negotiated with the participant, still at no more than half the hourly limit. When you see more than one participant on a trip, split the travel between them as agreed in advance.
• _RR NDIA-requested report. Only reports the NDIA asks for: the report at the start of a plan, the report for a plan reassessment, and other therapy reports the plan says are needed. A report you write for a support coordinator or another provider is non-face-to-face work (_NF), not an NDIA-requested report.
• _TH telehealth. When delivering the support by telehealth is appropriate, it is part of delivering a specific support, and the participant has agreed in advance. The same standard of care applies as in person.

Kilometres, tolls and parking aren’t on any of these items. They are non-labour travel costs, claimed on the support’s provider travel non-labour item (for therapy for people 9 and over that’s 15_799_0128_1_3), and only where travel time could also be claimed.

A worked example

An occupational therapist visits a participant aged 30 at home in a Modified Monash 1 to 3 area, charging at the price limits, with everything below agreed in the service agreement. The claims are:

Any kilometres driven go on 15_799_0128_1_3at the agreed rate per kilometre. If the participant cancels the next session the afternoon before, that’s less than 2 clear business days’ notice, so the therapist can claim up to the agreed session fee on 15_617_0128_1_3_CA.

Every therapy item and its separate items

All 67 therapy-type supports with separate items, from the NDIS Support Catalogue 2026-27. Prices are the 2026-27 hourly price limits. In each row, every item except _PT has the direct service price; the travel item is half. Remote means Modified Monash 6 and very remote Modified Monash 7. Supports delivered in person are priced by where the participant is; non-face-to-face work, NDIA-requested reports and telehealth by where the therapist is. Looking for one code? Use Find on page (Ctrl+F) and type the item number.

• Therapy supports for people 9 and over (20)
• Early childhood supports for children under 9 (17)
• Therapy funded from Core (14)
• Employment-related assessment and advice (7)
• Dietetics and exercise physiology in Improved Health and Wellbeing (3)
• Specialist behaviour support (2)
• Hearing services (3)
• Customised or wearable technology (1)

Things to watch

• Supports delivered before 1 July 2026 are still claimed the old way, on the direct service item with the claim type.
• Three codes are spelt differently in the two NDIA documents. The support catalogue lists 01_700_0118_1_3_CA2, 01_700_0118_1_3_NF2 and 12_027_0126_3_3_CA2 with a trailing 2, while the Pricing Schedule prints them without it. The catalogue is the NDIA’s list of claimable items, so this page shows its spelling. If a claim on one of them is rejected, check the spelling against the participant’s plan.
• Price limits are maximumsfor NDIA-managed and plan-managed funding. Charge the rate you agreed with the participant, which can be lower. Self-managed participants aren’t bound by the price limits.
• Pick the item that fits the participant.Some professions appear in more than one section (therapy for people 9 and over, early childhood, Core, employment). The right item depends on the participant’s age and the budget in their plan that funds the support.

Sources: the NDIA’s NDIS Support Catalogue 2026-27 and NDIS Pricing Schedule 2026-27 for item numbers and prices, and the NDIS Pricing Arrangements and Price Limits 2025-26 for the claiming rules, all on the NDIA’s pricing page. Every price here was checked against the Pricing Schedule on 22 October 2026.

This guide is general information about NDIS claiming. It is not legal, financial or compliance advice, and Bluetail is not affiliated with the NDIA or the NDIS Commission. Price limits and claiming rules change: check the current NDIS Pricing Schedule, Support Catalogue and Pricing Arrangements before you claim, and check each item against the participant's plan.